Terms of service
PLEASE ACKNOWLEDGE: SAKIRA MADDEN-LEE (AND ANY OTHER PERSONNEL AFILIATED WITH THE GOLD OF THE SOUL INC or "TGOTS") ARE NOT LICENSED THERAPISTS. THESE SERVICES ARE NOT INTENDED TO DIAGNOSE , TREAT, OR PROVIDE ADVICE ON ANY MENTAL HEALTH AND OR EMOTIONAL HEALTH ISSUES, PLEASE SEEK THE PROPER HELP FROM HEALTH CARE PROFESSIONALS. THE GOLD OF THE SOUL INC TAROT READINGS ARE FOR ENTERTAINMENT PURPOSES ONLY AND NOT A SUBSTITUTE FOR PROFESSIONAL MENTAL HEALTH OR EMOTIONAL HEALTH SERVICES, NEITHER SHOULD A TAROT READING OR COACHING SESSION PROVIDED BY THE GOLD OF THE SOUL INC EVER TAKE THE PLACE OF A PROFESSIONAL CONSULTATION WITH A DOCTOR, LAWYER, OR ANY OTHER LICENSED PROFESSIONAL.
The information contained within www.thegoldofthesoul.com website, and any information provided during a service is not a substitute for professional advice such as a Medical Doctor, Psychiatrist, or counselor. The information provided by The Gold of The Soul INC does not constitute legal or professional advice, nor is it intended to be.
Diagnosing psychological or medical conditions is for trained medical professionals (Physicians and Therapists), not for a Mindset Coach.
Mindset Coaching is not a substitute for engaging the services of a licensed medical practitioner or Psychiatrist.
Any decisions you make, and the consequences thereof are your own. Under no circumstances can you hold The Gold of The Soul INC liable for any actions that you take. You agree not to hold www.thegoldofthesoul.com, The Gold of The Soul INC, or any employees of www.thegoldofthesoul.com, or The Gold of The Soul INC, liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials or techniques, or coaching, offered by The Gold of The Soul INC.
* Results are not guaranteed and are solely based on the clients ability and desire to achieve results *
The Gold of The Soul INC holds no responsibility for the actions, choices, or decisions taken or made by the client.
The owner of and contributors to The Gold of The Soul INC accept no responsibility or liability whatsoever for any harm - real or imagined - from the use or dissemination of information contained here.
If these terms are not agreeable, do not engage the services.
By engaging the services of www.thegoldofthesoul.com and The Gold of The Soul INC, you have agreed to all terms and conditions.
Terms of Service
By booking the Services of The Gold of The Soul INC you are agreeing to be bound by the following Terms and Conditions of Use. You further certify that you are at least 18 years of age.
The Gold of The Soul INC makes no representation or warranty, express or implied, as to the information, content, materials, or services offered by Sakira Madden-Lee (the creator of The Gold of The Soul INC), or any reader, or personnel associated with The Gold of The Soul INC. By booking a service with The Gold of The Soul INC, you explicitly acknowledge that all Tarot readings, Coaching Sessions, and advice arising therefrom are provided and intended for the sole purpose of entertainment.
Tarot Readings (Group readings are provided via Video Conference, and all other readings are audio recordings sent out via Email):
All Group Readings are provided by video conference, and all reading recordings sent out by email are to be purchased in full beforehand, via PayPal through The Gold of The Soul INC website - www.thegoldofthesoul.com.
Coaching Sessions (All sessions are provided via Video Conference on a weekly basis, unless otherwise instructed by service provider, or client rescheduling):
All Coaching services are provided by video conference, and all appointments are to be scheduled and paid for in full beforehand, via PayPal through The Gold of The Soul INC website - www.thegoldofthesoul.com.
Policy cancellation and no-shows: —
All sessions must be canceled at least 72 hours prior to your scheduled reading or session to receive a full refund. Please contact us for any personal queries at email@example.com. If you do not provide notice of this cancellation at least 72 hours prior to the date of your reading, or coaching session, your fee for the appointment will be forfeited. Please take the time to email firstname.lastname@example.org if you need to reschedule. There is no refund once you have rescheduled your Zoom appointment. If you are more than 15 minutes late to your Reading or Session, you will automatically be considered a “no-show”, and your appointment will be rescheduled. You will only have one opportunity to reschedule your Reading or Mindset Coaching session.
The Gold of The Soul INC does not offer refunds once the reading has been recorded, for any reason. Please book your readings intentionally. If you are not certain that the services offered by The Gold of The Soul INC. are right for you, or if you have further questions, please visit the “Contact Us” page at thegoldofthesoul.com. Testimonials from previous clients are also available on thegoldofthesoul.com for further insight, as well as Tarot related videos on my YouTube channel “The Gold of The Soul”. Please use these free tools as a guiding reference prior to booking, to ensure that you are choosing the service that best fits what you are looking for. Prices and availability are subject to change without prior notice.
The Gold of The Soul INC does not offer refunds once a coaching session has been completed, for any reason. Please book your coaching sessions intentionally. If you are not certain that the services offered by The Gold of The Soul INC. are right for you, or if you have further questions, please visit the “Contact Us” page at thegoldofthesoul.com. Testimonials from previous clients are also available on thegoldofthesoul.com for further insight, as well as the initial Discovery Call which is designed to help you assess whether or not this service is a good fit for your needs. Please use these free tools as a guiding reference prior to booking, to ensure that you are choosing the service that best fits what you are looking for. Prices and availability are subject to change without prior notice
** For Emergency Readings there are NO CANCELLATIONS or REFUNDS, as these readings are done within a very short time frame. If you do happen to book an emergency reading mistakenly, please contact us at email@example.com as soon as possible so that this error can be corrected. All emergency readings are sent out by email.
** For Group Readings, all sessions will be provided via Zoom. All sessions must be canceled at least one week (7 days) prior to your scheduled reading to receive a full refund. If canceled within 7 days of the reading, no refund will be issued. Group readings may only be rescheduled one time. If a reading is rescheduled, there will be no refund issued upon cancellation, or for any reason.
** For Monthly Reading Subscriptions, all readings will be provided by email. Subscriptions can be cancelled at any time. No refund will be issued for any monthly payment made to The Gold of The Soul INC. For every month that a subscription service is paid, a reading will be sent by email to the corresponding client. If subscription service is canceled after monthly payment is made, a reading will still be sent out to the client in relation to that months' payment- afterwards, no further readings will be provided. Clients may re-subscribe at any time. The same terms apply to clients that purchase multiple subscriptions simultaneously. No refund will be issued for any monthly payment made to The Gold of The Soul INC.
** For the TGOTS VIP Client Membership (Loyalty Program), by opening a TGOTS VIP Client membership account (“Account” or “Membership Account”), or by using either your membership card or the Membership Account number you were assigned (“Membership Number”) to receive and redeem benefits of the Loyalty Program, including, without limitation, Loyalty Program Points, you agree that:
you consent to the collection, use, and disclosure of your personal data by The Gold of The Soul INC., the TGOTS VIP Client Membership Program, Participating Properties and Partner Programs, and their authorized third-party agents and licensees in accordance with the Company’s Privacy Statement.
All TGOTS VIP Client Membership Program benefits, amenities, offers, awards and services are subject to availability and may be changed by The Gold of The Soul INC. at any time without notice. The Gold of The Soul INC. may terminate the TGOTS Program, in whole or in part, with six (6) months' advance notice to all active TGOTS VIP Client Membership program Members and with less than six months' notice in any jurisdiction if required to do so by applicable law. At the Company’s sole discretion, The Gold of The Soul INC. may choose to substitute a similar loyalty program for the TGOTS VIP Client Membership Program at any time immediately upon notice to active TGOTS VIP Client Members. If the Loyalty Program is terminated, all unredeemed Points will be forfeited without any obligation or liability, and no Award claims will be honored after the conclusion of the notice period.
These Membership Program Rules supersede all previous terms and conditions applicable to the TGOTS VIP Client Membership Program. Except as otherwise expressly prohibited or limited by applicable laws, The Gold of The Soul INC may at any time amend, modify or supplement these Program Rules, the structure for earning and redeeming Awards (as defined on membership sign up page), with or without notice, even though such changes may affect the value of Points or rewards, or the ability to obtain certain Awards (collectively “Program Rule Changes”). “Awards” means any and all awards earned by Members in connection with the TGOTS VIP Client Membership Program, including without limitation Award Redemptions. Loyalty Program Members are responsible for remaining knowledgeable of the Program Rules and any Program Rule Changes. Your continued participation in the TGOTS VIP Client Membership Program will constitute your acceptance of any such Program Rule Changes.
Services Agreement for Readings:
Please acknowledge that you will be offering payment for a “Service” not for “Goods,” as you are not purchasing a product. When booking a reading, you paying for the foresight, experience, insights, intuitive opinion, knowledge, and time of the reader. When you order a reading from The Gold of The Soul INC, you are receiving a service tailored to each individual client, not any specific product.
Services Agreement for Coaching Sessions:
Please acknowledge that you will be offering payment for a “Service” not for “Goods,” as you are not purchasing a product. When booking a coaching session, you paying for the experience, insights, subjective opinion, knowledge, and time of the coach. When you book a coaching session with The Gold of The Soul INC, you are receiving a service tailored to each individual client, not any specific product.
All readings labeled as "Regular" will be sent to the client 14 days from the date of the service purchase. All readings titled "Emergency" will be emailed to the client within 72 hours from the service purchase date.
Code of Ethics:
By purchasing the services of The Gold of The Soul INC, you are hereby agreeing to the below Code of Ethics:
The Gold of the Soul INC will only provide services for clients who are over the age of 18. Readings provided by The Gold of The Soul INC will not be used to gain insight on anyone who is not the client.
The Gold of The Soul INC provides an experience that is judgement free. Clients from all religions, races, sexual orientations, and gender identities are welcome.
The intention when doing a reading or coaching session is to serve the best interests of the client and all concerned without causing harm or wishing to deceive.
Any information stated during reading or coaching call provided by The Gold of The Soul INC will be kept 100% confidential, unless the situation is possibly life-threatening.
As a client, if you are seeking fortune telling services or a solely predictive type of Tarot reading, you may want to seek out an alternative Tarot Reading service, as the sole intention with every tarot reading provided by The Gold of The Soul INC is to empower the client based on the interpretation of what the reader see's in that specific client’s tarot spread.
All readings provided by The Gold of The Soul INC will include detailed interpretations of the cards dealt for the individual client (done to the best of the reader's ability), and will be conducted with integrity and honesty. If there is ever a case where the reader is not able to interpret the cards clearly, the reader will express this during the recording.
All coaching sessions provided by The Gold of The Soul INC will be subject to video recording via Zoom, and will include detailed discussions regarding the individual client's concerns. Based on the information shared by the client, suggestable techniques and approaches to improve the clients area of concern will be expressed, and will be conducted with integrity and honesty. If there is ever a case where the coach is not able to understand the clients concerns clearly, or the coach is unable to formulate helpful suggestions in attempts to improve the clients aforementioned situation, the coach will express this during the session.
Tarot readings and coaching sessions provided by The Gold of The Soul INC will not provide any professional advice for areas in which the acting personnel is not licensed. If the client is in need of a professional’s services (such as a doctor, lawyer, therapist, financial advisor, or any other professional service for which the acting personnel is not qualified), the client will be encouraged to seek such service from a professional who is qualified in that area.
The Gold of The Soul INC reserves the right to refuse to do a reading or coaching session for an inquiry that we may not have the answer to, or one that goes against this Code of Ethics.
Privacy & Service Terms
Terms and Conditions of the use of the services provided by The Gold of The Soul INC
This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the The Gold of The Soul INC Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing
The Gold of The Soul INC is not a fortune telling service.
The Gold of The Soul INC is not a professional counseling service.
The Gold of The Soul INC may refuse service for any reason.
All credit card purchases must be made by the card holder.
Inquiries pertaining to gambling, illegal activity, specific dates related to death or birth, or questions regarding another person’s activities will not be addressed in any reading provided by The Gold of The Soul INC.
Nothing said in a reading or coaching session provided by The Gold of The Soul INC should be construed as advice. The Gold of The Soul INC, and any personnel associated with The Gold of The Soul INC, are not liable for any losses incurred by taking anything said in a reading or coaching session provided by The Gold of The Soul INC as advice.
The Urban Luxury Store:
The Gold of The Soul INC. is the operator of the website located at www.thegoldofthesoul.com (the “Website”). This Agreement governs your use of the Website and your purchase of any products from The Urban Luxury Store (the “Products”).
THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW OR IF YOU OPT-OUT. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE.
By downloading, accessing or using the Website, you represent that you are at least eighteen (18) years old or the legal age of majority, whichever is greater, and you are agreeing to these Terms. You also agree to abide by all applicable local, state, and national laws and regulations with respect to your use of the Website. You further represent you shall at all times provide true, accurate, current, and complete information (and updates thereto) when submitting information to The Gold of The Soul through the Website. You shall only use the Website as permitted by this Agreement, and you shall not use the Website or the Content for any commercial, political, obscene, illegal, or inappropriate purpose. The Gold of The Soul reserves the right, in its sole discretion, to terminate your access to the Website for any or no reason. If you register for an account on the Website, you may be required to designate an email address and password, and there may be additional requirements as designated by The Gold of The Soul from time to time. You agree to assume all responsibility concerning your use of the Website, including all activity occurring through your password (and related account access). You shall immediately notify The Gold of The Soul if you suspect or become aware of any loss, theft, or unauthorized use of your password.
Purchase of Products Through The Website:
All purchases made through the Website are subject to our acceptance. This means that we may refuse to accept or may cancel any transaction, in our sole discretion, and without liability to you or any third party. The Website does not permit orders from dealers, wholesalers, or other customers who intend to resell items offered on the Website. The Gold of The Soul expressly conditions its acceptance of your order on your agreement to these Terms, and to all additional terms and conditions that are provided to you on the Website that govern your purchase of certain Products. By ordering Products through the Website, you agree to provide true, accurate, current, and complete information. The Gold of The Soul reserves the right without prior notice to discontinue or change specifications and prices on Products offered on and outside of the site without incurring any obligation to you. Prices and availability are subject to change without prior notice, and The Gold of The Soul reserves the right to revoke any offer to correct any errors, inaccuracies, or omissions.
The Gold of The Soul INC. wants you to be satisfied with your purchases from this Website. If you wish to return a product, please review our Online Return Policy and Store Returns Policy, which are incorporated herein by reference.
All non-group readings must be canceled at least 72 hours prior to scheduled reading date, in order to receive a full refund. Please contact us for any personal queries