Terms of service

PLEASE ACKNOWLEDGE:  SAKIRA MADDEN-LEE (AND ANY OTHER PERSONNEL AFILIATED WITH THE GOLD OF THE SOUL INC) ARE NOT LICENSED THERAPISTS.  THESE SERVICES ARE NOT INTENDED TO DIAGNOSE , TREAT, OR PROVIDE ADVICE ON ANY MENTAL HEALTH AND OR EMOTIONAL HEALTH ISSUES, PLEASE SEEK THE PROPER HELP FROM HEALTH CARE PROFESSIONALS.  THE GOLD OF THE SOUL INC TAROT READINGS ARE FOR ENTERTAINMENT PURPOSES ONLY AND NOT A SUBSTITUTE FOR PROFESSIONAL MENTAL HEALTH OR EMOTIONAL HEALTH SERVICES, NEITHER SHOULD A TAROT READING OR COACHING SESSION PROVIDED BY THE GOLD OF THE SOUL INC EVER TAKE THE PLACE OF A PROFESSIONAL CONSULTATION WITH A DOCTOR, LAWYER, OR ANY OTHER LICENSED PROFESSIONAL.

 

The information contained within www.thegoldofthesoul.com website, and any information provided during a service is not a substitute for professional advice such as a Medical Doctor, Psychiatrist, or counselor. The information provided by The Gold of The Soul INC does not constitute legal or professional advice, nor is it intended to be.

Diagnosing psychological or medical conditions is for trained medical professionals (Physicians and Therapists), not for a Mindset Coach.

Mindset Coaching is not a substitute for engaging the services of a licensed medical practitioner or Psychiatrist.

Any decisions you make, and the consequences thereof are your own. Under no circumstances can you hold The Gold of The Soul INC liable for any actions that you take. You agree not to hold www.thegoldofthesoul.com, The Gold of The Soul INC, or any employees of www.thegoldofthesoul.com, or The Gold of The Soul INC, liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials or techniques, or coaching, offered by The Gold of The Soul INC.

* Results are not guaranteed and are solely based on the clients ability and desire to achieve results *

 

The Gold of The Soul INC holds no responsibility for the actions, choices, or decisions taken or made by the client.

The owner of and contributors to The Gold of The Soul INC accept no responsibility or liability whatsoever for any harm - real or imagined - from the use or dissemination of information contained here. 

If these terms are not agreeable, do not engage the services.

By engaging the services of www.thegoldofthesoul.com and The Gold of The Soul INC, you have agreed to all terms and conditions.

 

Terms of Service

By booking the Services of The Gold of The Soul INC you are agreeing to be bound by the following Terms and Conditions of Use. You further certify that you are at least 18 years of age.

 

Liability Disclaimer

The Gold of The Soul INC makes no representation or warranty, express or implied, as to the information, content, materials, or services offered by Sakira Madden-Lee (the creator of The Gold of The Soul INC), or any reader, or personnel associated with The Gold of The Soul INC. By booking a service with The Gold of The Soul INC, you explicitly acknowledge that all Tarot readings, Coaching Sessions, and advice arising therefrom are provided and intended for the sole purpose of entertainment.

 

Payment Policy

Tarot Readings (Group readings are provided via Video Conference, and  all other readings are audio recordings sent out via Email):

All Group Readings are provided by video conference, and all reading recordings sent out by email are to be purchased in full beforehand, via PayPal through The Gold of The Soul INC website - www.thegoldofthesoul.com.

Coaching Sessions (All sessions are provided via Video Conference on a weekly basis, unless otherwise instructed by service provider, or client rescheduling):

All Coaching services are provided by video conference, and all appointments are to be scheduled and paid for in full beforehand, via PayPal through The Gold of The Soul INC website - www.thegoldofthesoul.com.

Policy cancellation and no-shows: —

All sessions must be canceled at least 72 hours prior to your scheduled reading or session to receive a full refund. Please contact us for any personal queries at thegoldofthesoul@gmail.com. If you do not provide notice of this cancellation at least 72 hours prior to the date of your reading, or coaching session, your fee for the appointment will be forfeited. Please take the time to email  thegoldofthesoul@gmail.com if you need to reschedule. There is no refund once you have rescheduled your Zoom appointment. If you are more than 15 minutes late to your Reading or Session, you will automatically be considered a “no-show”, and your appointment will be rescheduled. You will only have one opportunity to reschedule your Reading or Mindset Coaching session.

Tarot Readings:

The Gold of The Soul INC does not offer refunds once the reading has been recorded, for any reason. Please book your readings intentionally. If you are not certain that the services offered by The Gold of The Soul INC. are right for you, or if you have further questions, please visit the “Contact Us” page at thegoldofthesoul.com. Testimonials from previous clients are also available on thegoldofthesoul.com for further insight, as well as Tarot related videos on my YouTube channel “The Gold of The Soul”. Please use these free tools as a guiding reference prior to booking, to ensure that you are choosing the service that best fits what you are looking for.

Coaching Sessions:

The Gold of The Soul INC does not offer refunds once a coaching session has been completed, for any reason. Please book your coaching sessions intentionally. If you are not certain that the services offered by The Gold of The Soul INC. are right for you, or if you have further questions, please visit the “Contact Us” page at thegoldofthesoul.com. Testimonials from previous clients are also available on thegoldofthesoul.com for further insight, as well as the initial Discovery Call which is designed to help you assess whether or not this service is a good fit for your needs. Please use these free tools as a guiding reference prior to booking, to ensure that you are choosing the service that best fits what you are looking for.

** For Emergency Readings there are NO CANCELLATIONS or REFUNDS, as these readings are done within a very short time frame. If you do happen to book an emergency reading mistakenly, please contact us at thegoldofthesoul@gmail.com as soon as possible so that this error can be corrected. All emergency readings are sent out by email.

** For Group Readings, all sessions will be provided via Zoom. All sessions must be canceled at least one week (7 days) prior to your scheduled reading to receive a full refund. If canceled within 7 days of the reading, no refund will be issued. Group readings may only be rescheduled one time. If a reading is rescheduled, there will be no refund issued upon cancellation, or for any reason. 

** For Monthly Reading Subscriptions, all readings will be provided by email. Subscriptions can be cancelled at any time. No refund will be issued for any monthly payment made to The Gold of The Soul INC. For every month that a subscription service is paid, a reading will be sent by email to the corresponding client. If subscription service is canceled after monthly payment is made, a reading will still be sent out to the client in relation to that months' payment- afterwards, no further readings will be provided. Clients may re-subscribe at any time. The same terms apply to clients that purchase multiple subscriptions simultaneously. No refund will be issued for any monthly payment made to The Gold of The Soul INC.

Services Agreement for Readings:

Please acknowledge that you will be offering payment for a “Service” not for “Goods,” as you are not purchasing a product. When booking a reading, you paying for the foresight, experience, insights, intuitive opinion, knowledge, and time of the reader. When you order a reading from The Gold of The Soul INC, you are receiving a service tailored to each individual client, not any specific product.

Services Agreement for Coaching Sessions:

Please acknowledge that you will be offering payment for a “Service” not for “Goods,” as you are not purchasing a product. When booking a coaching session, you paying for the experience, insights, subjective opinion, knowledge, and time of the coach. When you book a coaching session with The Gold of The Soul INC, you are receiving a service tailored to each individual client, not any specific product.

All readings labeled as "Regular" will be sent to the client 14 days from the date of the service purchase. All readings titled "Emergency" will be emailed to the client within 72 hours from the service purchase date.

 

Code of Ethics:

By purchasing the services of The Gold of The Soul INC, you are hereby agreeing to the below Code of Ethics:

 

The Gold of the Soul INC will only provide services for clients who are over the age of 18. Readings provided by The Gold of The Soul INC will not be used to gain insight on anyone who is not the client.

The Gold of The Soul INC provides an experience that is judgement free. Clients from all religions, races, sexual orientations, and gender identities are welcome.

The intention when doing a reading or coaching session is to serve the best interests of the client and all concerned without causing harm or wishing to deceive.

Any information stated during reading or coaching call provided by The Gold of The Soul INC will be kept 100% confidential, unless the situation is possibly life-threatening.

As a client, if you are seeking fortune telling services or a solely predictive type of Tarot reading, you may want to seek out an alternative Tarot Reading service, as the sole intention with every tarot reading provided by The Gold of The Soul INC is to empower the client based on the interpretation of what the reader see's in that specific client’s tarot spread.

All readings provided by The Gold of The Soul INC will include detailed interpretations of the cards dealt for the individual client (done to the best of the reader's ability), and will be conducted with integrity and honesty. If there is ever a case where the reader is not able to interpret the cards clearly, the reader will express this during the recording.

All coaching sessions provided by The Gold of The Soul INC will be subject to video recording via Zoom, and will include detailed discussions regarding the individual client's concerns. Based on the information shared by the client, suggestable techniques and approaches to improve the clients area of concern will be expressed, and will be conducted with integrity and honesty. If there is ever a case where the coach is not able to understand the clients concerns clearly, or the coach is unable to formulate helpful suggestions in attempts to improve the clients aforementioned situation, the coach will express this during the session.

Tarot readings and coaching sessions provided by The Gold of The Soul INC will not provide any professional advice for areas in which the acting personnel is not licensed. If the client is in need of a professional’s services (such as a doctor, lawyer, therapist, financial advisor, or any other professional service for which the acting personnel is not qualified), the client will be encouraged to seek such service from a professional who is qualified in that area.

The Gold of The Soul INC reserves the right to refuse to do a reading or coaching session for an inquiry that we may not have the answer to, or one that goes against this Code of Ethics.

 

Privacy & Service Terms

Terms and Conditions of the use of the services provided by The Gold of The Soul INC

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound by the principles of confidentiality set forth in the The Gold of The Soul INC Code of Ethics. However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential Information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) the Coach is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing


The Gold of The Soul INC is not a fortune telling service.

The Gold of The Soul INC is not a professional counseling service.

The Gold of The Soul INC may refuse service for any reason.

All credit card purchases must be made by the card holder.

Inquiries pertaining to gambling, illegal activity, specific dates related to death or birth, or questions regarding another person’s activities will not be addressed in any reading provided by The Gold of The Soul INC. 

Nothing said in a reading or coaching session provided by The Gold of The Soul INC should be construed as advice. The Gold of The Soul INC, and any personnel associated with The Gold of The Soul INC, are not liable for any losses incurred by taking anything said in a reading or coaching session provided by The Gold of The Soul INC as advice.

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All non-group readings must be canceled at least 72 hours prior to scheduled reading date, in order to receive a full refund. Please contact us for any personal queries